Terms & Conditions

Last updated: 11-11-2025

Introduction

Welcome to Kheteshwar Sweets.
These Terms & Conditions govern your use of our website, services, and purchases made through our platform.

By accessing, browsing, or placing an order on this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website.

Business Information

Kheteshwar Sweets
📍 Vadodara, Gujarat, India
📞 +91-9925048116
📧 kheteshwar1976@gmail.com

Eligibility to Use Website

  • You must be at least 18 years old to place an order.

  • By using this website, you confirm that the information you provide is accurate and complete.

Products & Services

We offer:

  • Fresh sweets & mithai

  • Namkeen & farsan

  • Hot snacks

  • Dry fruits & packaged foods

  • Festival specials & gift hampers

All products are prepared following traditional methods, hygiene standards, and applicable FSSAI guidelines.

Product Images & Descriptions

  • Images displayed are for representation purposes only.

  • Actual product appearance may vary due to handmade preparation.

  • Slight differences in color, shape, or texture are natural and acceptable.

Pricing & Payment

  • All prices are displayed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Payment methods include UPI, cards, net banking, or other available gateways.

  • Orders are confirmed only after successful payment.

Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order.

  • Orders once prepared or dispatched cannot be cancelled.

  • Cancellation requests must be made immediately after placing the order.

(Refer to our Refund & Cancellation Policy for more details.)

Delivery & Shipping

  • Delivery timelines are estimated and may vary due to location, traffic, weather, or festival rush.

  • Incorrect address or customer unavailability may lead to delivery failure without refund.

  • We are not responsible for delays caused by third-party delivery partners.

Food Safety & Hygiene

  • All products are prepared in hygienic conditions using quality ingredients.

  • Due to food safety regulations, returned food items cannot be resold or reused.

  • Customers are advised to consume fresh products within recommended timelines.

User Responsibilities

You agree:

  • Not to misuse the website

  • Not to upload false, misleading, or harmful information

  • Not to attempt unauthorized access or data manipulation

  • To use the website only for lawful purposes

Intellectual Property Rights

  • All content, logos, text, images, and designs are the property of Kheteshwar Sweets.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

Limitation of Liability

Kheteshwar Sweets shall not be liable for:

  • Allergic reactions due to undisclosed food sensitivities

  • Improper storage after delivery

  • Taste preferences

  • Delays caused by unavoidable circumstances

Maximum liability shall not exceed the amount paid for the order.

Allergens Disclaimer

Our products may contain:

  • Milk

  • Nuts

  • Gluten

  • Dry fruits

Customers with allergies should exercise caution and consult before ordering.

Festival & Bulk Orders

  • Festival orders are non-cancellable once confirmed.

  • Bulk & corporate orders require advance confirmation and payment.

  • Special terms may apply to bulk orders.

Third-Party Links

Our website may contain links to third-party services. We are not responsible for their content, policies, or practices.

Force Majeure

We shall not be held responsible for delays or failures due to:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Pandemics

  • Transportation issues

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Vadodara, Gujarat courts only.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page.

Contact Information

For any queries related to these Terms & Conditions, please contact:

Kheteshwar Sweets
📞 +91-9925048116
📧 kheteshwar1976@gmail.com

Acceptance of Terms

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.